A Confidential Textline for Work Issues in the #MeToo Era

Accessible and confidential support for work issues, at your fingertips.

A boss starts canceling your check-ins after you give them feedback. A co-worker routinely undermines and interrupts you during meetings. You’ve been passed over for a promotion twice. Your co-worker keeps making inappropriate remarks about your appearance.

These are just a few of the issues women face in the workplace. You might be surprised to know that over 95% of people have faced at least one challenging situation at work. Half of these people left their jobs as a result. While work issues are universal, the resources to navigate them are not. This can dramatically impact career potential and economic opportunity for women across the country, especially in the tech field where women are underrepresented.

When people don’t get the support they need, they’re more likely to take a step back in their careers or leave their jobs without having another lined up. This can have serious implications for people’s well-being and economic potential.

Empower Work is the first confidential text line for work issues. We provide anonymous, accessible, and immediate support for anyone who needs support with a challenge at work. Anyone can text (510) 674-1414 or use our webchat to connect with a trained peer counselor within minutes.

As a nonprofit, we’re completely employee-focused. We’ve seen an outpouring of support–particularly from women who work in tech, and other fields where their voices are often silenced.

Our approach is rooted in inquiry and empathy. Our goal is for people to leave the conversation feeling empowered with the tools and support they need to move forward. Over 91% of people say they feel better after talking to an Empower Work peer counselor, and are able to take an action that addresses their work issue.

“Thank you for being [there] for me in the midst of a truly horrible, awful, depressing work situation. You helped me figure out my next steps.” -Empower Work Texter

Empower Work peer counselors are working professionals who volunteer their time to support people through their most difficult experiences at work. They are leaders, coaches, mentors at every stage of their careers. Peer counselors undergo a selection process and receive hands-on training that blends best practices in coaching, counseling, and business.

We believe everyone should have access to support for tough work issues. What’s tough varies from person to person. You might be grappling with the decision to take a pay cut to pursue a dream job; questioning whether your company’s values are aligned with your own; or need support preparing for a big performance review. Next time you’re facing a difficult situation or decision at work remember you’re not alone.

Got a work issue you’d like to chat about? Text (510) 674-1414. Peer counselors are available Monday-Friday, 8:30 a.m.-8 p.m. PT. To learn more, visit www.empowerwork.org.

Filed under: Commentary and Perspective

resourcesVolunteeringWork IssuesWork Problems